we don’t all have the budgets to pursue our roadmaps, so making the most of the most of investments from previous years is high on the agenda for organisations.
use tech more effectively to achieve goals
upskill teams to be more effective
identify process efficiencies across the organisation
acquisition is difficult right now
the cost to acquire customers is higher than it has ever been, making growth expensive and potentially unprofitable for some. Retention has a much sharper focus for this year and beyond.
need to make paid more efficient
focus on unpaid, to reduce customer acquisition cost
focus on loyalty, improving customer lifetime value
growth is still on the agenda
whilst the practicalities of the wider macro-economic picture have required some adjustment, growth is clearly still on the table for most brands.
new markets
new/adapted sales channels
growing in existing markets
Our full-funnel approach to problems can be deployed in various ways, depending on the nature of the engagement. Some of our clients have a specific issue to address which are more suited to a short-term engagement, others are looking to utilise our expertise across whole markets in the longer term.
Julie Austin – Chief Digital Officer
Our full-funnel approach to problems can be deployed in various ways, depending on the nature of the engagement. Some of our clients have a specific issue to address which are more suited to a short-term engagement, others are looking to utilise our expertise across whole markets in the longer term.
Julie Austin – Chief Digital Officer
how we engage.
Our full-funnel approach to commerce operations, tackles common topics in a short-term engagement to set you up for success, whether that be your continued operation, or the start of a longer-term roadmap of change for your business.
solve a specific problem
Short term engagements, focused on audits and recommendations
take on a theme
A structured set of services to address a current business theme for a brand
operate the day-to-day
Longer term engagements, often transitioning to in-house teams over time
Find out how we can help your brand deliver more by talking to our team